FAQs

Orders:

Q. When will my order be posted?

Orders are posted within 1-3 business. 

Q. Do you take custom orders?

Yes, I love creating custom bags! If you have an idea for a bag, or love one of my prints/styles, send an email to daphieandco@gmail.com or message me on Instagram/tiktok @daphieandco

Shipping:

Q. What countries do you ship to?

I currently only ship to Australia through my website. If you're in Canada, New Zealand, the UK, or the USA, I can ship to you through my Etsy store.

Q. How long does shipping take? 

All shipping is through Australia Post, shipping should take 1-5 business days from postage, depending on your location. 

Item Care:

Q. How do I care for my new item? 

All of my items can be cleaned by hand washing or a very gentle machine wash. I’d recommend spot cleaning for small stains. 

You can iron all items on a warm setting to remove wrinkles.